- What size are PrintPond products?
- What is unbound or loose print?
- Can you punch, staple, fold, laminate or bind my prints?
- Do you print colour and b&w mixed?
- Can you print selected pages from a file?
- What is bleed?
- My design is full page; will I have white border?
- Can you print custom size documents?
- Can you give more information about guillotine cut?
- Do you have binding only service?
- Which binding styles do you have?
- Can you give more information about wire binding?
- Can you give more information about coil binding?
- Can you give more information about comb binding?
- Can you give more information about thermal binding?
- Can you give more information about metal binding?
- Can you give more information about hard case binding?
- Can you give more information about ring binder?
- Can you give more information about booklet binding?
- Would PrintPond refuse to print my order?
- What do you mean with order preparation and delivery time?
- How long does the order preparation take?
- How long does the delivery take after order?
- Does PrintPond offer free shipping?
- Which shipping options do you have?
- What days are your working days?
- What days do you send out orders?
- What are your daily last shipping hours?
- Can I order next day delivery; how does it work?
- Do you have same day delivery option?
- What do I do, if my order hasn't arrived in the specified time?
- I've just placed an order - is it possible to make changes the file, paper or quantity?
- Can I change the shipping address?
- Can I change the shipping speed or method?
- Can I add more to an order I've just placed?
- I placed individual orders, can you combine them into a single shipment?
- Can I cancel or change my order?
- Can I cancel a single item from my order?
What do you mean with order preparation and delivery time?
Order preparation time is the production time required by PrintPond to produce your order after order placed.
PrintPond’s standard order preparation time is two working days, which can be upgraded to next working day or same working day. These options are available on product page under “Order Preparation Time”.
After production, your order will be dispatched with your preferred shipping method. Delivery time is duration between dispatching your order and receiving your order, which varies according to shipping method you preferred at checkout.