- What size are PrintPond products?
- What is unbound or loose print?
- Can you punch, staple, fold, laminate or bind my prints?
- Do you print colour and b&w mixed?
- Can you print selected pages from a file?
- What is bleed?
- My design is full page; will I have white border?
- Can you print custom size documents?
- Can you give more information about guillotine cut?
- Do you have binding only service?
- Which binding styles do you have?
- Can you give more information about wire binding?
- Can you give more information about coil binding?
- Can you give more information about comb binding?
- Can you give more information about thermal binding?
- Can you give more information about metal binding?
- Can you give more information about hard case binding?
- Can you give more information about ring binder?
- Can you give more information about booklet binding?
- Would PrintPond refuse to print my order?
- What do you mean with order preparation and delivery time?
- How long does the order preparation take?
- How long does the delivery take after order?
- Does PrintPond offer free shipping?
- Which shipping options do you have?
- What days are your working days?
- What days do you send out orders?
- What are your daily last shipping hours?
- Can I order next day delivery; how does it work?
- Do you have same day delivery option?
- What do I do, if my order hasn't arrived in the specified time?
- I've just placed an order - is it possible to make changes the file, paper or quantity?
- Can I change the shipping address?
- Can I change the shipping speed or method?
- Can I add more to an order I've just placed?
- I placed individual orders, can you combine them into a single shipment?
- Can I cancel or change my order?
- Can I cancel a single item from my order?
Is paid order amount final amount?
In general yes. If there is any difference between paid number of page and actual page number, accounts may need to be balanced before production. If actual page number is more than paid, PrintPond will ask the balance. If actual page number is less than paid, PrintPond will refund the difference.
All products designed to charge correct amount of VAT. If Printpond notices any error after order paid, our team will be in touch with you, before printing, to discuss about the final amount and will proceed according to your preference.